Life at BAT

A stretching and supportive culture

At BAT, our world is changing as many of our consumers seek new products that provide the pleasure of smoking and consuming nicotine, but with reduced risks.

And we aim to be at the forefront of this change as we strive towards our long-held ambition to provide our consumers with potentially reduced-risk products – an ambition we’re calling Transforming Tobacco.

As we continue on the journey of transforming our business and industry, we want to attract the best people and offer a place to work that inspires our 55,000 employees worldwide.

As such, protecting our people’s wellbeing and listening to their views are fundamental. We want a stretching and supportive culture founded on personal commitment and responsibility that attracts, engages and retains the most talented and diverse people.

Our Director, Talent and Culture, Hae In Kim, says in her biography on our Management Board page: “We have an outstanding culture typified by a relentless pursuit of excellence – we are never content and always want to do better than today. We are also becoming more curious, humble and open to learning from others – as individuals and as an organisation – to gain the skillsets required to win in a rapidly changing industry.”

What kind of person is a BAT person?

With a highly successful past and an exciting future ahead of us, find out why we’re proud of our people and what makes us a truly global company.

Proud to be a Top Employer

Global top employer 2019We are proud of the external recognition we receive each year for our standing as a leading employer in countries worldwide.

In January 2019, we were recognised as a Global Top Employer for the second consecutive year by the Top Employers Institute after being named as a Top Employer in 43 markets and in five regions – Europe, Latin America, Asia Pacific, Africa and Middle East.

This global accolade reflects our commitment to nurturing and furthering the careers of our 55,000 people worldwide. We were one of just 14 companies to receive the prestigious global accreditation in 2019.

Celebrating being a Top Employer again

See what some of our 55,000 employees around the world think about working for a Global Top Employer

Listening to our people

Working at BAT means being listened to and feeling valued. Our biennial ‘Your Voice’ global employer survey is a big part of that. We have just finished running the latest survey and will communicate the results shortly.

In 2017, when we previously ran Your Voice, we had a response rate of 95% – 10 percentage points higher than the average response rate for this type of survey. And the engagement index score of 83% –12 percentage points higher than the FMCG comparator norm of 71% – we think conveys the pride which many employees have in working for us.

We use feedback from our surveys to address areas of improvement, alongside our other initiatives to provide a workplace that will enable people to develop and contribute to the Group’s future success.

The full results of the Your Voice survey can be viewed in our sustainability performance centre .