british american tobacco p.l.c. sustainability report 2011 - Viewpoint from an employee in Malaysia

 
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Sustainability Report 2011
What I love about my job is that environment, health and safety touches pretty much every part of the business.Loo Ling Wah, Environment, Health & Safety Manager, British American Tobacco Malaysia

I’ve worked as the Environment, Health & Safety Manager at British American Tobacco Malaysia for almost three years. Until recently, most people here saw sustainability as being just about the environment. What’s great is to see how sustainability now seems to be the buzzword on everyone’s lips, no matter what area of the company they work in.
 
I think that’s thanks to the way the Group sustainability agenda has been structured across the five key areas and how our business in Malaysia has aligned itself through its own sustainability framework and initiatives. It’s really resonated with the employees and given them a clearer view of how important sustainability is to our company.
 
What I love about my job is that environment, health and safety touches pretty much every part of the business – from promoting health and safety in the offices, to organising the defensive driving programme for our sales force, to implementing environmental initiatives in our factory.

The part that I find more challenging is getting the buy-in from management and employees for new initiatives. People are often scared of change or find it hard to see the business benefits – especially as lots of sustainability projects have longer pay-back periods than we’re used to. I have to say though, with so much more awareness now, that part of my job is definitely getting easier.

We’ve still got a way to go, but I really believe that by getting the whole company to work together like this we’ve made a huge step forward.

Loo Ling Wah, Environment, Health & Safety Manager, British American Tobacco Malaysia 
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