London Stock Exchange (Share Code: BATS; ISIN: GB0002875804)
Computershare Investor Services PLC
The Pavilions,
Bridgwater Road,
Bristol BS99 6ZZ
tel: 0800 408 0094; +44 870 889 3159
web-based enquiries: www.investorcentre.co.uk/contactus 
Access the web-based enquiry service for shareholders
operated by Computershare Investor Services in the UK; view details of your British American Tobacco shareholding and recent dividend payments; and register for shareholder electronic communications to receive notification of British American Tobacco shareholder mailings by email.
Go online
or telephone 0870 703 0084 (UK) to buy or sell British American Tobacco shares traded on the London Stock Exchange. This service is only available to shareholders in countries where settlement can be made in sterling or euros.
JSE (Share Code: BTI)
Shares are traded in electronic form only and transactions settled electronically through Strate.
Computershare Investor Services (Pty) Ltd
PO Box 61051,
Marshalltown 2107,
South Africa
tel: 0861 100 925; +27 11 870 8222
email enquiries: web.queries@computershare.co.za
NYSE Alternext U.S. (Symbol: BTI; CUSIP No. 110448107)
British American Tobacco sponsors an American Depositary Receipt (ADR) programme in the United States. Each ADR represents two of the Company’s ordinary shares.
Enquiries regarding ADR holder accounts and payment of dividends should be directed to:
Citibank Shareholder Services
PO Box 43077,
Providence,
Rhode Island
02940-3077, USA
tel: 1-888 985 2055 (toll-free) or +1 781 575 4555
email enquiries: citibank@shareholders-online.com
website: www.citi.com/dr 
Copies of current and past Annual Reports are available on request. Copies of the Group corporate descriptive booklet About Us are also available. Highlights from these publications can be produced in alternative formats such as Braille, audio tape and large print, contact:
British American Tobacco Publications
Unit 80, London Industrial Park,
Roding Road,
London E6 6LS
tel: +44 (0)20 7511 7797;
facsimile: +44 (0)20 7540 4326
email: bat@team365.co.uk
Alternatively contact Computershare Investor Services (Pty) Ltd in South Africa using the contact details shown above.
Access comprehensive information about British American Tobacco and download shareholder publications at the corporate website www.bat.com; visit the Investor Centre for valuation and charting tools and dividend and share price data; and subscribe to the email and SMS alert services for key financial events in the British American Tobacco financial calendar.
Available to the majority of shareholders on the UK register, this is a straightforward and economic way of utilising your dividends to build up your shareholding in British American Tobacco; contact Computershare Investor Services in the UK for details.
A British American Tobacco sponsored ISA, contact:
The Share Centre
PO Box 2000,
Aylesbury,
Bucks HP21 8ZB
tel: 0800 800 008; +44 (0)1296 414 141
email enquiries: service@share.co.uk
website: www.share.co.uk 
Fact sheet for British American Tobacco historical UK capital gains tax information; contact the British American Tobacco Company Secretarial Department, tel: +44 (0)20 7845 1000 or access the Investor Centre at www.bat.com/investorcentre/cgt.
| 25 February | Dividend announced (including amount of dividend per share in both sterling and rand, applicable exchange rate and conversion date) |
| 05 March | Last day to trade (JSE) |
|---|---|
| 8-12 March | No transfers between UK main register and South African branch register; no shares may be dematerialised or rematerialised |
| 08 March | Ex-dividend date (JSE) |
| 10 March | Ex-dividend date (LSE) |
| 12 March | Record date (LSE and JSE) |
| 06 May | Payment date (sterling and rand) |
| 28 April | Interim Management Statement |
| 28 April | Annual General Meeting, The Mermaid Conference & Events Centre, London EC4V 3DB |
| 28 July | Half-Yearly Report |
| 27 October | Interim Management Statement |