|All employees Group-wide||24%||24%||27%||22%||24%|
|All non-management employees||22%||22%||25%||19%||20%|
|All management employees||32%||32%||33%||33%||34%|
|Senior management (G38+)||13%||14%||16%||16%||21%|
Over the last few years, we have made significant progress with female representation at senior level. When we revised our focus on diversity in 2012, we started with a low base of 11% female representation in senior roles, due to the historical industry characteristics. In the last six years we’ve grown this significantly and now have 21% female representation at senior level.
This progress has been driven by a range of initiatives, including our highly regarded Women in Leadership programme, which supported 145 delegates on their development and career progression. Our regions and markets also work to progress the global diversity strategy through on-the-ground initiatives relevant to local cultures and contexts.
We’ve made good progress, but are not yet satisfied and will continue to press hard to improve our representation of senior women across the Group.
Operating in more than 200 markets, we already have a very diverse workforce in terms of nationality. In 2017, we had 143 nationalities working in management globally, and 20% of our senior management roles were filled by people from our focus nationalities.
In 2017, we ran the Group’s global employee survey, known as ‘Your Voice’. The survey had a response rate of 95% – 10 percentage points higher than the average for this type of survey. An 83% score was achieved in the Engagement Index, which measures employee satisfaction – 12% higher than the FMCG comparator norm of 71%. This conveys the pride which many employees have in working for us and is demonstrated by our employee turnover continuing to stay below comparator benchmarks.
We use feedback from our surveys, alongside other initiatives, to address areas of improvement, and provide a workplace that will enable people to develop and contribute to the Group’s success in the years ahead. See GRI indicator LA1 for our employee turnover data.
|% favourable scores||Difference from benchmark|
|High performance index||81||9|
|Leadership and strategy||82||7|
|Consumer focus / growth||78||10|
|Diversity and inclusion||81||16|
|Reward and recognition||72||10|
|Sustainability / productivity||73||11|
Read more on www.bat.com about how our culture and values are working to encourage diversity and engagement.