We welcome your questions or feedback on any aspect of our business. We are also keen to listen to what you think about this web site and how it might be developed.
To find contact details for our subsidiaries and local offices around the world, please select the relevant page from the menu on the left. Not listed are places where we have associate companies (for example the USA and India) or where representation is through a local export office or agent.
Our Group websites page is a gateway to our Group corporate websites.
If you still can’t find what you are looking for, don’t hesitate to contact our head office for help.
Email scams - lotteries, employment offers, property rentals
Fraudsters are sending emails falsely claiming an association with British American Tobacco or our brands, such as Dunhill. These emails contain offers of employment, enquiries about renting properties on behalf of employees or claims that people have won money in a lottery. The emails are becoming increasingly sophisticated in their appearance, sometimes using our company trademarks and names of senior executives.
These emails do not originate from British American Tobacco and police advise you should delete them without opening or replying. For further advice visit: www.getsafeonline.org/
Please take a look at the Frequently Asked Questions section for immediate answers to the most common enquiries. You may also wish to try search or the site map to find out more about our business. If you don't find the information you are looking for, please feel free to send us an enquiry.
However, please note that the purpose of our web site is to share information about our company and our issues. It is not our intention to market, advertise or promote our brands on our site, nor is it our intention to use the site as a forum for establishing contact with potential business partners or suppliers. As such, we regret that we are unable to respond to e-mail enquiries dealing with these topics.
If you have any enquiries relating to career opportunities within the Group, please see our careers website where you can find contact details for your local British American Tobacco office as well as see more about working with us.
British American Tobacco Careers
For any investor enquiries please see the Contact us page in our Investors section.
For all other enquiries please use the secure enquiries form which opens in a new window. Before you begin, please take a moment to view our Conditions of use page which includes our Online Privacy Statement and an explanation on how we will use information you provide here.
Please note, we will respond to all reasonable questions and requests for information as soon as possible.
For any media enquiries please see our Media section for more details.